A Message from CEO Troy Brown
You know that feeling when all is right in what you are doing and you have tremendous satisfaction knowing you helped someone out? When everything is just falling into place, knowing that your successes are also someone else’s? In 1998, I got that feeling helping a dental office set up a network and getting them set up with the right technology – and that feeling hasn’t left.
I have always had a passion for technology. I knew in high school that I wanted a career in something to do with computers. I worked through college as a computer service technician and a network/system administrator. After graduating, I worked as an IT manager for a real estate company and then as IT Director of a large medical clinic. After several years of gaining experience, I felt that I was ready to start IT consulting full time, so I officially started Aurora in 2001.
I am motivated by making sure our clients get the best possible experience.
I love helping new businesses and getting them set up from start to finish. I love technology and finding ways to make it work better and more efficient. So when new technology or methods come out, I’m always eager to have clients on board, if it fits their business model. I want to make sure that your technology fits you and not the other way around. You wouldn’t buy a sports car for towing, so why should you buy technology that doesn’t help you?
Technology is frustrating, and we get that. I aim to support and help you with meeting your goals by helping you understand what you will be getting into, on the IT side of your business. But don’t worry, I’ll implement it all and show you how it works. Leave the hard work and research for me and I’ll let you know your options without all the fine print.
The innovative technology world is growing and we have to adapt to meet your needs.
There are too many aspects of IT to pigeonhole ourselves into one category. We are first and foremost IT consultants who happen to have managed services as an offering. We have IT consulting at the core with Managed Services, Security, Cloud and Hosting Services and Hardware Support and Sales. We feel that in order to give the client the best technology experience, we need to be well versed and knowledgeable in all these areas. We want to be your trusted advisor.
As every business in the services industry, I aim to please. But I am also a man of business. We might joke around from time-to-time, but I take my company seriously and aim to please you. I believe in the vision I set forth to become one of the premier IT firms in Idaho and grow our business to a reasonable point wherein our employees are able to enjoy work while not worrying about sacrificing great client service.
We aim to make you successful in your daily operations, and we won’t settle for less.
Aurora Technical Consulting